Beautiful watch. My husband loves it. My custom engraving was incorrect. My husband snd I always say "lovem you" and that is what I wanted on the watch. "Lovem" was changed to "love", but no attempt to contact me was made to see if it was a typo (I've checked everywhere). Other than that, the watch is fantastic.Perfect Valentine's present :) He's had it for a while and it has nevered showed any signs of deteriation or breaking down. It's sturdy and well made. Well worth the money to get him something he will have for years to comeThis was a gift, and it was loved.Put a quote on mine expecting all the be fine, when it came.. no quotation marks. Understandable that quotation marks cannot be done in wood engraving but maybe a specification in the details would’ve been nice before hand. Also paid the extra $10 to get the box engraved and it came with a bow tie engraving in it when I selected “till the end of time” to be on it. So that was disappointing. The watch itself is great, my boyfriend really liked it.. but he had no idea of how great it could’ve been.I bought this watch for my husband for our anniversary. He loves the watch. It is exactly like what you see in the pictures on the website. Also, my husband is a big man and has a large wrist. This watch is adjustable and fit him perfectly.I ordered this watch as a replacement to one I had purchased on Etsy that had many unfortunate issues. It’s perfect. My fiancé was so happy to have his watch “back” and I was happy to have the security of Amazon.My husband loved his watch, engraving, and engraved box. They were all beautiful and perfect. It also came almost 5 days earlier than the expected delivery dates which was perfect! I had it in plenty of time for our wedding. Thank you so much!So, i accidentally bought two of these. I tried to cancel the one I placed on accident and they refused, stating it was already in the mail. I threatened to leave a bad review so they cancelled it and gave me this story that I will still receive the watch that was sent but take it as a gift from them. We'll, watch number two never came so I'm thinking it was never actually mailed out shortly after I ordered it, they were just trying not to cancel the sale. It's been months now so I'm confident this is what has happened. So, zero stars customer service from me.Second, the watch that we actually did get originally we loved but out of no where the seconds hand completely fell off and is now floating around the watch and we will have to have it repaired. It's attractive, but poorly made. I wish I could give five stars because it is so beautiful, but I just can't.